Customer Service | Ordering FAQ: Dveo.com

What is the process for placing an order?

  • Step 1: Create an account online.
  • Step 2: Select your item.
  • Step 3: Once your item is selected, choose the specifications for your product from the dropdown bar, and choose the quantity.
  • Step 4: Select the Add to Cart button.
  • Step 5: Select the Shopping cart which will show a summary of the item(s) you’re ordering and the pre-tax order total.
  • Step 6: To continue adding items to your Shopping Cart, select the Continue Shopping Button.
  • Step 7: To check out, select the Proceed to Checkout button.

What are the benefits of having an online account?

  • Quickly go through the ordering process.
  • Easily track your orders.
  • Keep records of all your purchases.

How can I get further assistance, or technical guidance for a project?

  • Please fill out a Contact Us form online on our Home Page with all of your information, and we will contact you.
  • Or please send us an email at info@dveo.com
  • Or contact us at (858) 613-1818

How can I check the status of my order?

Check your order online with your tracking number.

How do I cancel an order?

Please email us at purchasing@dveo.com